Terms of Use

Terms of Use

 

Effective Date: June 2025

Welcome to The Restoration Hotel Collection website. By accessing or using our site, you agree to be bound by the following Terms of Use. If you do not agree to these terms, please do not use our site.

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of our websites, including but not limited to [www.therestorationhotel.com] and all affiliated subdomains and digital properties (collectively, the “Site”). The Restoration Hotel Collection reserves the right to update, modify, or replace these Terms at any time without prior notice. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

2. Use of the Site

The Site is intended for personal, non-commercial use. You agree not to:

  • Use the Site for any unlawful purpose.

  • Attempt to gain unauthorized access to any part of the Site or systems.

  • Use any robot, spider, or other automated system to access the Site.

  • Disrupt or interfere with the security or proper functioning of the Site.

3. Intellectual Property

All content on the Site—including text, images, logos, videos, designs, graphics, and trademarks—is the property of The Restoration Hotel Collection or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

4. Booking & Transactions

All hotel bookings, reservations, or purchases made through the Site are subject to our Booking Policies and may include separate terms and conditions. You are responsible for reviewing these terms before completing a transaction.

5. User Submissions

If you submit content, such as reviews, photos, or feedback, you grant The Restoration Hotel Collection a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our services, marketing, and social platforms.

6. Third-Party Links

This Site may contain links to third-party websites. The Restoration Hotel Collection is not responsible for the content, policies, or practices of any third-party sites and does not endorse or guarantee the accuracy of any external content.

7. Privacy

Use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

8. Disclaimer

The Site and all content are provided “as is” and “as available” without warranties of any kind. The Restoration Hotel Collection does not warrant that the Site will be uninterrupted, error-free, or free of viruses or harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, The Restoration Hotel Collection shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Site.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of NC and SC, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts located in NC and SC.

The Restoration Charleston

Phone: 843.518.5100
Email: frontdesk@therestorationhotel.com
Address: 75 Wentworth Street, Charleston, SC 29401

The Restoration Asheville
Phone: 828.220.0368
Email: concierge@restorationhotelasheville.com
Address: 68 Patton Avenue, Asheville NC 28801