Guest Reviews for The Restoration

What Guests Are Saying About The Restoration

At The Restoration, every stay is shaped by thoughtful service, residential-style comfort, and a sense of place that feels deeply connected to the destination. From Charleston’s King Street energy to Asheville’s mountain-city charm, our hotels are designed for guests who want more than a standard stay.

Read what recent guests have shared about their experience at The Restoration in Charleston and Asheville.

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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5.0.74.76735 reviews
4.7Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5.0.7
Excellent6735 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 5.0.54.51012 reviews
4.5Google star 1Google star 2Google star 3Google star 4Google star 5.0.5
Excellent1012 reviews
ExcellentTripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5.0.74.72837 reviews
4.7Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5.0.7
Excellent2837 reviews
ExcellentBooking star 1Booking star 2Booking star 3Booking star 4Booking star 5.0.659.3202 reviews
9.3Booking star 1Booking star 2Booking star 3Booking star 4Booking star 5.0.65
Excellent202 reviews
GoodYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.2206 reviews
4.2Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Good206 reviews
ExcellentExpedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 59.72478 reviews
9.7Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5
Excellent2478 reviews
Posted on Google Google
Sheri Turner profile picture
Sheri Turner
1 days ago
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+2
We had a wonderful stay at this hotel. The staff is very warm and welcoming, and the hotel is beautiful. Our room was large, well appointed and extremely comfortable. The bed was firm which was great. We loved the small touches such as the wine and cheese hour each evening and the warm cookies at night. The bread basket delivered each morning was great. The in room coffee was delicious and strong. We also loved the pool on the fifth floor. The hotel was in a great location downtown on a quiet street. We would recommend this hotel highly. It was hard to leave it!
Posted on Google Google
Alvin Stone profile picture
Alvin Stone
2 days ago
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Posted on Expedia Expedia
Heather profile picture
Heather
3 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
Absolutely beautiful, stunning, clean, and the best location in downtown Asheville. Don’t miss the amazing restaurant that opens up to the patio looking over the square. I have stayed here twice now and will never stay anywhere else when I visit. ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Susan profile picture
Susan
4 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
+0
Outstanding property! Front desk people were awesome and helpful. Rooms are beautiful! Def recommend the hotel. Walkable to downtown eateries and shops! ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Ann profile picture
Ann
4 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
Awesome vibe. Rooms are great. ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Tripadvisor Tripadvisor
Louise profile picture
Louise
5 days ago
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Great stay for downtown Asheville! My husband and I stayed here while attending a concert a the Orange Peel. We loved eating having a roof top drink and enjoying the DJ during cocktail hour in the lobby. There are so many thoughtful details at The Restoration...the picnic basket breakfast, local coffee in the room, attention to detail all throughout the hotel. Also, the customer service was above and beyond and we were very well taken care of. Downtown is a little loud on the weekends, so request a room in the quieter areas of the hotel if that might bother you. We would absolutely stay here again and hope to find a reason to soon.
Posted on Tripadvisor Tripadvisor
David B profile picture
David B
5 days ago
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Southern Hospitality at its Best Loved our stay. The hotel is unique, and it had everything I needed. It was centrally located to all the best restaurants and stores. The accommodated any special requests. They have a jeep to take you anywhere within two miles. My room was amazingly large. Evening drinks on the room top bar-restaurant was fun. The woman at the front desk was amazing as was the waiter we had throughout the weekend. Unfortunately, I not good with names.
Posted on Expedia Expedia
carol profile picture
carol
5 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
Lovely, unique boutique hotel. Many well designed unusual touches such as a library decor and interesting arched doors. Rooms are large and very well appointed. There’s a fun rooftop bar as well as a basement bar with games and two lane bowling alleys. The fun basket picnic basket was very good. ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Will profile picture
Will
6 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
Great hotel and friendly staff. Would recommend and stay again. ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Tripadvisor Tripadvisor
jamesdn2026 profile picture
jamesdn2026
7 days ago
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Comforting & Location Overall the hotel was like living in a nice loft apartment. Very cozy. The location was great. Walked everywhere
Posted on Yelp Yelp
Chad C. profile picture
Chad C.
7 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
This hotel is nice and affordable. The morning baskets are a nice touch . Beds are comfortable. The only problem I have is the food in the cafe. They food made us both ill . Who burns eggs ? The biscuit came out super dry and hard as a rock . I asked for cooked waffle and it came out doughy. Worst hotel cafe if been to so far.
Posted on Expedia Expedia
Merritt profile picture
Merritt
7 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
Good location for walking. Nice room. Staff helpful and we enjoyed warm nightly cookies;-) ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
HOOSHANG profile picture
HOOSHANG
8 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
This hotel is in an excellent location. The rooms are very spacious and nicely decorated. ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Peter profile picture
Peter
8 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
This property was beautiful, and interesting. The room was amazing! The staff were extremely friendly and helpful. The breakfast, the pool, the access to the coffee shop, the library and it's use for gathering by the hotel, all a great experience! ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Tripadvisor Tripadvisor
LightPacker574111 profile picture
LightPacker574111
9 days ago
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Great getaway Location is perfect! Central to a lot of sites and restaurants. Our studio was very clean, large and was equipped with a very handy kitchenette. We will definitely come back.
Posted on Expedia Expedia
Sandra profile picture
Sandra
9 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
Very unique and beautiful hotel with lots of personal touches. Loved rhe locstion! ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Victor Manuel profile picture
Victor Manuel
10 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
Las atenciones inmejorables. El staff muy presente siempre. Desayuno sorpresa en la habitación en una canasta es de siempre agradecer. La habitación preciosa, espaciosa y limpia. La localización del hotel es insuperable. Volvería con mucho gusto a este hotel. ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Dana profile picture
Dana
10 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
Our room was great, very clean and spacious. Staff was very friendly and we enjoyed the main bar and the downstairs bar. Would definitely stay here again. ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Lisa B. profile picture
Lisa B.
11 days ago
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 510.0Verified
Thoroughly enjoyed our stay at The Restoration. What a unique hotel! The room was spacious with exposed brick, high ceilings and original hardwood floors. The complimentary breakfast was wonderful, as was the restaurant with gorgeous views of the city. The location was very convenient to shopping, the university as well as the French quarter. Pricing on Expedia made this stay a reality. Thanks for helping me make this a great experience with your great pricing! ☺cleanliness, staff & service, amenities, property conditions & facilities
Posted on Google Google
Danielle D profile picture
Danielle D
13 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
We stayed here to visit colleges in Charleston and USC. It is so ridiculously close to College of Charleston AND the shopping on King Street. On top of that, we encountered some of the nicest people who work there- thank you for the hospitality you graced us with, it made our stay that much more enjoyable. The room was a suite, which looked like an apartment and so well thought out. There were so many nicely thought out touches and I would absolutely, definitely stay here next time I’m in Charleston. Thank you again for an amazing stay.
Posted on Google Google
Megan Jackson profile picture
Megan Jackson
14 days ago
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Our experience at this hotel was an absolute 10/10. From start to finish, the staff and hospitality blew us away.The incredible service started before we even arrived. Kaitlyn, the guest curator, reached out via email with fantastic local recommendations and things to do. She was incredibly helpful and quick to respond to all our questions. Once we arrived, the outstanding service continued: - The Valet Team (Rick, Matt, Seth, and Neil): These guys went above and beyond daily. They were super friendly, helpful, and hands-down the most punctual valet employees we have ever experienced. - Ana at the Front Desk: She was remarkably kind and helpful during our interactions. - The Entire Crew: almost every single staff member we encountered was lovely and radiated a great, chill vibe. The amenities really set this place apart. While the breakfast baskets are simple, they are a wonderfully thoughtful touch. The local Jeep transportation and the daily social hour are both absolutely phenomenal perks that made our trip extra special. To top it all off, the rooms are incredibly comfortable and spacious. We had a perfect stay and cannot recommend this hotel enough!
Posted on Tripadvisor Tripadvisor
Todd T profile picture
Todd T
16 days ago
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Restoration Loved the breakfast baskets and the great service.
Posted on Tripadvisor Tripadvisor
Inspire09373765199 profile picture
Inspire09373765199
21 days ago
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Amazing Dinner with my Galpals The Watch was such an amazing spot for dinner with my girlfriends! Love the atmosphere, our server, our amazing host, Amani, she recently excelled in making our experience amazing! Zoe was such amazing and attentive server, she really made our experience 1 of 1, and truly knew how to make a customer happy! She definitely has 3 new regulars on her hands. 10/10 Will be back VERY soon.
Posted on Tripadvisor Tripadvisor
Cody T profile picture
Cody T
22 days ago
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Charleston experience Great location and service. Coffee shop is a must
Posted on Tripadvisor Tripadvisor
Teresa K profile picture
Teresa K
22 days ago
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Couples getaway The Restoration “killed” it on service and hospitality! Had a great stay and made great memories. Thank you!
Posted on Google Google
Robert V. House profile picture
Robert V. House
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Posted on Tripadvisor Tripadvisor
Golfzzzz profile picture
Golfzzzz
23 days ago
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
One of the Best I have stayed at many of the best hotels within the Americas and Europe and I would put this property in my Top Ten (maybe Five)! The guestrooms (huge) and public areas are beautiful, creative and unique. It feels like staying in a 65 room concierge "level" hotel. with its afternoon wine and crudité and the basket with fruit, muffins and yogurt outside your room each morning is very much appreciated. Staffing (especially Anna Makey) is great and the location is perfect if looking for a very upscale downtown hotel. Only one issue that some may consider a problem are the homeless in the park across the street.
Posted on Google Google
Ashstin Smith profile picture
Ashstin Smith
25 days ago
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This place is hidden gem! Will be back! Everything is fabulous not one complaint
Posted on Google Google
Ralph Suarez profile picture
Ralph Suarez
25 days ago
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No safe in room restaurant so so.
Posted on Tripadvisor Tripadvisor
maxinegrandison profile picture
maxinegrandison
26 days ago
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Great experience Great location, great experience and great service. I would definitely stay here again. I would also recommend it as a great place to stay if you are in the Asheville area.
Posted on Google Google
Andrea Barnes profile picture
Andrea Barnes
27 days ago
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Amazing hotel! Great service, gorgeous & clean rooms. Loved the breakfast box each morning. Such a nice touch. Can’t wait to go back!
Posted on Tripadvisor Tripadvisor
G H profile picture
G H
27 days ago
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Another Fantastic Stay! We love The Restoration Charleston! This was our 4th or 5th stay with them. We love the property, the location and especially the staff. Lashara and Kathy are truly incredible to work with. We will 100% be staying with them again!
Posted on Google Google
Michael Guerrera profile picture
Michael Guerrera
28 days ago
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Our first visit to Charleston was made even more special by our stay at The Restoration. From the moment we arrived, the staff’s genuine hospitality made all the difference. A special thank you to LaSharra at the front desk and Matt, the guest curator. They were welcoming and inviting, and went above and beyond to make sure we had everything we needed. Traveling with our baby daughter, we especially appreciated having a crib ready for her in our room and all the thoughtful touches that made our stay comfortable and easy like the breakfast basket each morning. We even had an issue with our rental car and they handled that so professionally. The accommodations were clean, spacious, beautiful, and felt like the perfect place to relax after exploring the city. And the location couldn’t be better! Being right in the heart of Charleston made it easy to walk to shops, restaurants, the water, and so many of the city’s activities. The Restoration was the perfect introduction to Charleston, and we will definitely be back!
Posted on Tripadvisor Tripadvisor
Michael G profile picture
Michael G
28 days ago
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Wonderful family stay in great location Our first visit to Charleston was special thanks to The Restoration. The staff’s hospitality was exceptional, especially LaSharra at the front desk and Matt, the guest curator, who ensured our comfort. Traveling with our baby, we appreciated the crib and thoughtful touches like the breakfast basket. They also professionally handled our rental car issue. The accommodations were clean, spacious, and beautifully located in the heart of Charleston, making it easy to explore. The Restoration was the perfect introduction to Charleston, and we’ll definitely return!
Posted on Google Google
Jaimie Hamilton-Antonson profile picture
Jaimie Hamilton-Antonson
29 days ago
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Posted on Google Google
Yvonne McKenna profile picture
Yvonne McKenna
33 days ago
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Great location, love the vibe! Friendly staff that were very accommodating. Would highly recommend!
Posted on Google Google
Kendall King profile picture
Kendall King
37 days ago
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This past weekend, we used The Restoration as our wedding hotel, and I can't even count all the compliments we got on the hotel we chose! Every guest LOVED it, one even threatening to move in 😂 The rooms are spacious, many with seating areas, robes, a nice vanity to get ready at, comfy beds. They drop off breakfast in a CUTE picnic basket every morning, and every morning it's different! There's a lot to do in the hotel, including a coffee shop in the lobby, GORGEOUS rooftop bar, fun game bar in the basement. It's a perfect location in downtown Asheville, walking distance to so many great places. I cannot say enough good things about this hotel and am so happy I chose it for my wedding guests to stay in!!! We'll be back!
Posted on Booking Booking
David profile picture
David
45 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 510.0Verified
Best hotel we have stayed in America ☺Great hotel lovely location and great staff
Posted on Yelp Yelp
Kris F. profile picture
Kris F.
71 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Great location - excellent service - the little extras make ya feel special- because you are! Parking onsite is worth the price. Deck and pool deck very nice and relaxing.
Posted on Booking Booking
Heidi profile picture
Heidi
74 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 510.0Verified
☺I loved the pool, comfortable bed, & the breakfast basket!!!
Posted on Booking Booking
Ruth profile picture
Ruth
77 days ago
Booking star 1Booking star 2Booking star 3Booking star 4.0.5Booking star 57.0Verified
beautiful hotel with some room for improvement ☺The location is good in terms of centrality to shops, restaurants and cultural activities.The room was tastefully designed as is the commons area of the lobby / lounge and restaurant. The floor plan and furnishings are well organized. I love the fact that a clothing steamer is in the room (best way to de-wrinkle clothing). The slippers and bathrobe are also appreciated. On the first morning (but not thereafter) a basket of fruit , cheese and pastry is left outside the door. Nice touch! The vanity desk is very useful and attractive, and the "ring" lighting is quite flattering. There is also a full size mirror which is very useful, and a decent about of space for clothes and luggage. The bed and the pillows are very comfortable and feel cloud-like. The shower has decent water pressure and the bathroom is well equipped (except for the poor amount of hooks). The valet parking set up is very convenient and the valet staff as well as the front desk staff are excellent. I also had an excellent experience with the concierge (Kaitlyn) whose assistance more than made up for any glitches of the overall hotel experience. ☹Precisely because it is so central better soundproofing should be provided so that one doesn't have to hear the street noise so clearly from the room. The walls are also fairly thin so if you happen to have a neighbor (as I did) who doesn't understand how to speak in a normal volume voice or how to avoid constantly banging up against the shared wall, you will suffer as a result. The bathroom only had one hook (on which the bathrobe was hung) so there are no handy places to hang your towel or clothes when showering. Odd. The outlet at the vanity desk is so close to the desk top that you can not plug in certain kinds of electronics (like my Dyson hair straightener) because the plug is too bulky and runs up against the desk top. These details should be more thoughtfully designed -- just an inch more of height above the desk surface would have made all the difference. The television remote control is probably the cheapest one on the market, which is surprising for a "nicer" hotel. The buttons stick or are otherwise non-responsive. It takes forever to bring up the guide, change a channel, adjust the volume -- these things should not be so time consuming, and with a better remote control they wouldn't be. The coffee pot is not so easy to do correctly even though there are instructions provided. It would be nice to have an espresso making option or at least speedier coffee room service. This is minor, but the door sign indicating that you want room service or want to be left alone is all monochromatic brown in color, so it can not be easily read from a distance. I am not sure if that is related to the fact that someone knocked on our door despite the fact that we had the do not disturb option faced outward, but from a design perspective, it doesn't make sense for these signs to be so hard to read from any distance (we had to hold it up to our face to make sure we understood which side was which).
Posted on Booking Booking
Kristin profile picture
Kristin
95 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 510.0Verified
Posted on Booking Booking
Brian profile picture
Brian
115 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 5.0.59.0Verified
Posted on Booking Booking
Ismelda profile picture
Ismelda
122 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 510.0Verified
Would definitely return again. Friendly staff, great food, great and complimentary breakfast basket. From Valet to check ☺Friendly staff, beautiful property. Spacious room.
Posted on Booking Booking
Mccracken profile picture
Mccracken
164 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 510.0Verified
Excepcional
Posted on Yelp Yelp
94corduroy J. profile picture
94corduroy J.
171 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Great location, big room, breakfast basket every morning, free non-alcoholic drinks in the mini bar. Downstairs had a game room and bar - all the games were free except for bowling (which was broken)
Posted on Yelp Yelp
Monica H. profile picture
Monica H.
189 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Such a wonderful place ! The food and the staff are amazing . This is definitely a place to go
Posted on Yelp Yelp
Danelle B. profile picture
Danelle B.
196 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Had a great stay last night. Fantastic location but parking costs what you might expect, $30 valet only. That was fine except for when they retrieved something from the back of our vehicle and didn't close it back all the way...leaving everything else in our vehicle accessible. The room was a great sleep and convenience. Shower was nice! Although a couple of the showers were cold. We wanted to wait for the breakfast basket but it hadn't arrived by 8:30 and we were ready to get on the road. The Watch was dead last night but the service and food were great. Recommend! The Rise this morning had limited items but I would expect that at a hotel coffee. The weird thing was my husband watched the guy slid his butt across to get behind the counter. No thanks. Recommend The Restoration? Definitely.
Posted on Yelp Yelp
Jamie H. profile picture
Jamie H.
208 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+4
Amazing front check in Complimentary ride to dinner Basket of breakfast goodies @ door..YES pls! Ive stayed all over CHS hands down the BEST!
Posted on Booking Booking
Shirlene profile picture
Shirlene
224 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 510.0Verified
Excepcional
Posted on Yelp Yelp
Christian R. profile picture
Christian R.
232 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Highly recommend. Very nice and spacious rooms. Great bar and restaurant. They also have a nice basement pub with games etc - would be good for those traveling with kids. Great location in the heart of AVL.
Posted on Booking Booking
Funkhouser profile picture
Funkhouser
238 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 5.0.59.0Verified
+1
Very nice, will be back. ☺ Spacious and clean room with great location in the city. A lot of great food and shops within walking distance. The art and books were my favorite decorative touch. The entire staff was super polite and accommodating, they gave great recommendations for places to eat/things to do. The morning breakfast delivery every morning was nice. ☹ The thermostat in the room was pretty outdated/difficult to work for such a nice hotel.
Posted on Yelp Yelp
Gail F. profile picture
Gail F.
253 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Omg, from the time we arrived the Bell hop came right out and helped load our luggage and helped me out of car as sidewalk was icy!!! The room fabulous , breakfast delivered at our door, 2 bars, a bowling alley , video games free!!! Drinks fabulous omg!!!every employee is nicer then the next, so welcoming!!!
Posted on Booking Booking
Adeel profile picture
Adeel
277 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 510.0Verified
Excepcional
Posted on Booking Booking
Linda profile picture
Linda
278 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 510.0Verified
Excepcional
Posted on Booking Booking
Sarah profile picture
Sarah
305 days ago
Booking star 1Booking star 2Booking star 3Booking star 4Booking star 5.0.59.0Verified
True luxury comfort~ ☺ This is akin to a large boutique hotel! I travel quite often but found that there were many extra special details that made it comfortable and welcoming. The choice of dining venues is excellent. ☹ Sending a little breakfast basket is a cute idea but skip the cold egg fritata thing and replace it with a fluffy biscuit or muffin.
Posted on Yelp Yelp
Kim D. profile picture
Kim D.
305 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+6
The hotel is in an excellent location. The aesthetic is amazing. It feels like you are in Europe. It's so comfortable, as well as being elevated and classy. You can walk to everything in downtown Asheville! We had a rental car and the is Valet is $30 day with in/out privileges. Staff is friendly and welcoming. The terrace room was great for two adults! The terrace overlooks a small park. The bed was not very comfortable, too firm for me. Everything is low flow, shower pressure not great. But the decor and housekeeping services are wonderful ! I appreciated the basket of breakfast items every morning and the in-room coffee as well as wine/snacks for social hour in the evening. If you want a hotel that is not basic choose the Restoration! I believe it's pet friendly too as I saw many dogs.
Posted on Yelp Yelp
Chris M. profile picture
Chris M.
318 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We really enjoyed a recent three night stay at the Restoration. We stayed in a Studio Suite, which was a fairly spacious room with modern amenities, a fridge with complimentary beverages, small sink and comfortable furnishings. They don't advertise it much, but the complimentary picnic breakfast each morning was a nice touch, as was the daily happy hour. Their restaurant on the top floor is open all day, which we stopped by for late night drinks and snacks. We didn't take advantage of it, but they also have a couple of bikes, as well as a hotel Jeep that the staff will drive you around within a few miles of the hotel. The staff were very friendly, the location is walkable to all things downtown - overall, it's a great place to stay in Charleston that has plenty of character.
Posted on Yelp Yelp
Jordan B. profile picture
Jordan B.
327 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+1
This hotel gets 5-stars from me! Located in Asheville, it boasts a very boutique feel and has great features. From the rooms, to the meeting areas, to the restaurant and game room...it's a one stop shop! Highly recommend staying here if you have the chance to visit Asheville!
Posted on Yelp Yelp
James S. profile picture
James S.
333 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I'm not sure where to begin. This place, top to bottom, is phenomenal! We arrived on a Friday afternoon to a bustling hotel. Matthew, from valet, greeted us with a big smile and immediately made us feel welcomed. Our room was spectacular. The marble shower was definitely the highlight. The room was more than enough space for the two of us. Housekeeping did a wonderful job every morning. The hotel was hosting a couple of weddings during the weekend so we weren't able to enjoy everything. The Draftsman Bar in the basement is a very cool spot. We joined one of the wedding parties and had a blast bowling and playing the arcade games. Sadly, all good things must come to an end. We absolutely loved Restoration! We will definitely make a return trip in the future.
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About The Restoration Charleston

The Restoration Charleston is a boutique hotel rooted in the heart of the city’s historic district, designed for travelers who want to experience Charleston beyond the expected.

Housed within thoughtfully restored buildings, the hotel blends residential-style accommodations with modern hospitality. Spacious suites, open gathering spaces, and locally inspired dining invite guests to settle in rather than rush through.

Because Charleston rewards those who linger, The Restoration Charleston offers an experience that unfolds slowly. Whether exploring nearby neighborhoods, connecting with local creatives, or enjoying unhurried mornings, each stay feels intentional, warm, and distinctly Charleston.

About The Restoration Asheville

The city’s creative energy and mountain surroundings shape The Restoration Asheville. Designed as a modern retreat, the hotel offers space to unwind, explore, and reconnect.

With thoughtfully designed accommodations, multiple dining experiences, and rooftop views overlooking downtown Asheville, the hotel serves as both a gathering place and a place of escape.

Here, days move at a different pace. Guests can explore local art, food, and nature, then return to spaces designed for comfort and connection. It’s an Asheville stay that feels relaxed, inspiring, and effortlessly authentic.

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Hotel amenities

Always Included at The Restoration Hotel

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